Capital Equipment and Customer Care Analytics Product Owner – Boston Scientific – Kerkrade

Boston Scientific

About the role:

The Captial Equipment and Customer Care product owner will own the deployment of data analytics and reporting solutions for capital equipment and customer care globally. 

What we are looking for:

⦁ Drives the vision of the product to meet operational and non-operational needs.
⦁ Directly manages and leads BAs and Front-end Engineers, and indirectly manages Back-end engineers to create the solutions needed, so that they can meet business process needs, and various internal and external customer’s needs.
⦁ Organizes priorities, removes blockers, networks/markets solutions with the broader CE and CC organization, including global, regional and local functions.
⦁ Identifies strategic opportunities to improve “running the business” through data and/or through partnerships with other teams such as the Global CC and CE automation team, Global CC and CE business process teams, etc. 
⦁ Identifies opportunities to optimize the business beyond operational processes, and insights that enable new business growth.
⦁ Influences global and local process owners in the adoption of standard solutions to support the running of the business.
⦁ Partners with other supply chain and other function’s product teams (locally, regionally and globally) to leverage expertise and solutions. 

Key behaviors:
⦁ Curious and looks to understand processes end-to-end and how they connect to data. 
⦁ Passion for how data combined with the understanding of how things work can yield powerful insights and drive action.
⦁ Holistic mindset but able to translate into chunks of action and get things done – high level of ownership.
⦁ Able to explain complex concepts in simplified ways to their audience – drives change management.
⦁ Looks to develop self, team and others in order for all to be successful.

Education/Experience requirements:
⦁ A technical degree (whether in IT, Engineering, Sciences or otherwise) or equivalent working experience
⦁ Experience of leading/managing teams directly or in a matrix format (at least 2 years)
⦁ Ability to operate in an ambiguous environment.
⦁ Experience in SAP and its processes a plus

Requisition ID:  587489

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

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