Boston Scientific
About the role:
The Capital Equipment (CE) and Customer Care (CC) data analyst will be responsible for engaging with the CC and CE Analytics Product owner and the CC and CE Analytics Business Analysts (BAs)
to deliver the right analytics to our internal and external customers.
What we are looking for:
⦁ Translates data into the right format that can be consumed based on the needs of our internal and external customers.
⦁ Works with the BAs and Product owners to deliver the experience required to meet customer needs.
⦁ Works with Data engineers/scientists to understand how the data assets/models and/or back-end algorithms are created in order to provide the output correctly and efficiently.
⦁ Develops themselves to become experts in the various tools that can be utilized to enable users to make the best use of our data/data models/algorithms. Engages in forums outside of BSC to understand best practices and new potential solutions that can drive value.
⦁ Partners with IT, the CC and CE Automation team and others as required. Creates partnerships external to BSC where new value can be unlocked.
Key behaviors:
⦁ Curious and looks to understand the real needs that customers (internal or external) have so they can provide the best possible solution.
⦁ Understand the importance of how interaction can maximize the benefit of how our users gain insights and can act on them.
⦁ Looks to keep things simple for the user, in order to facilitate user adoption and, where possible, maintenance.
Education/Experience requirements:
⦁ A technical degree (whether in IT, Engineering, Sciences or otherwise) or equivalent working experience
⦁ Experience in successfully delivering data through various media to meet simple and complex needs.
⦁ Experience in Tableau/Power BI or equivalent.
⦁ Experience in creation of complex GUIs/interfaces (plus).
⦁ Experience in using AI tools for interaction/front end purposes (plus).
Requisition ID: 587490
Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
